{"children":[{"type":"paragraph","children":[{"text":"I’ve been a Beatstars user for a long time, but now PayPal has been blocked in my country and I have no other alternatives, since Stripe isn’t available either. I’d like to see more payment/withdrawal options added, such as Crypto, Debit/Credit Card, or others. Because of this, I’m forced to leave the platform and move to another one."}]},{"type":"paragraph","children":[{"text":"I've read multiple requests on this forum about payment options, but they never received help."}]}]}
Back to BeatStars World
Thank you for reaching out, and we're truly sorry to hear that payment restrictions in your country are forcing you to consider leaving BeatStars.
We completely understand how frustrating this situation is, especially when PayPal, our current payment provider, is not available to you. We know this isn't just an inconvenience, it directly impacts your ability to earn from your work, and we take that seriously.
Please know that we are actively and continuously working to expand our global payment options. We're investing significant time and resources into finding solutions that work reliably across different countries and regulatory environments. However, we haven't yet found a solution that meets our standards for security, reliability, and global accessibility.
We recognise that similar requests have been made on this forum, and we want to assure you that these aren't being ignored. Payment infrastructure is complex, especially when navigating different countries' financial regulations, but we're committed to solving this problem for our worldwide community.
While we can't provide a specific timeline, this remains a top priority for us. We hope you'll consider staying with us as we work toward a solution, but we completely understand if you need to explore other options in the meantime.
Thank you for your patience and for being a member of the BeatStars community. Your feedback reinforces how critical this issue is, and we're determined to find the right answer.