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You guys recently rolled out new payment options and Pay Later options only for the Marketplace and not our Pro Page. That only drives more sales and fees to the Marketplace and Beatstars and not our own individual websites. Only incentivizing the Marketplace. That make no sense. The new payment options was available on our Pro Pages for a day and you guys took it away and didn't say anything about it only being for the Marketplace in the announcement.
For years since Stripe was taken away we've been needing new payment options. Still having only ONE payment option for our Propage limits on who we can sell to. This is a GLOBAL PLATFORM. We should be able to sell to everyone GLOBALLY but we can't do that with only PayPal on our websites. Your competitor platforms has been doing this for years already and Beatstars is still behind in this aspect of payment options. Beatstars is too big to just have one payment option.
Majority of producer direct links on YouTube lead to our Propage and having more payment options on our page leads to more sales from other customers in countries PayPal doesn't serve. Why take that away from us and only add it to the Marketplace? That's highly upsetting.
Please add back the new payment options to our Propages and just don't only incentivize the Beatstars Marketplace and think about us. Its a no brainer we need more payment options.
Thank you for your feedback about expanding our payment options.
We recognise how important it is for creators to offer their customers multiple ways to pay, and we understand the revenue impact of our current limitations. This is indeed a high priority for us.
You're absolutely right that, as a global platform, we should support a broader range of payment methods. We're actively working on this, though navigating the regulatory requirements and technical complexities across different regions takes time to implement properly.
We're committed to expanding beyond PayPal and are currently evaluating several additional payment providers. While we can't provide a specific timeline, this remains one of our top development priorities.
We appreciate your patience as we work to deliver payment solutions that will help you better serve your global audience and grow your revenue.